The Customer Success Advocate (CSA) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities.
The CSA is responsible for customer order management along with communication and coordination throughout the supply chain and factories.
The CSA is responsible for supporting the Sales Engineers and Application Engineers with customer projects and overall business.
The CSA is responsible for assisting in achieving sales and profitability goals.
The primary function of the Customer Success Advocate is to provide outstanding customer service and total customer satisfaction to extisting and prospective customers while operating within established procedures.